If Cowbell isn't working for your plant for any reason, please email us at hi@cowbellplant.com or call / text us at 1-888-98-PLANT, and we'll do our best to make it right!

Enjoy peace of mind with our 30-day return and exchange policy and money-back guarantee. Reach out to us using the methods above, and we will email you a return label. Once we process your return, you will receive a full refund. 

We stand behind our craftsmanship, technology, and products. All Cowbell products undergo several layers of quality control throughout their manufacturing processes.

We will replace any defective components within one year of purchase, excluding spikes. We recommend replacing your spikes every 6-12 months with regular use. Spikes filter your water and can clog over time, though scrubbing them regularly can also increase their longevity! Shop replacement spikes here.